In our ongoing effort to improve SAP Sustainability at Pacific Gas and Electric Company (PG&E), we are preparing to implement a SAP Power/Super User Network program. We are in our infant stages of trying to broaden our current small network of power users to a larger group of specialized users located throughout our service territory. We have done really well with this during project deployments, but have fallen short in creating a sustainable long-term SAP network. Our goal is to empower our power users to share their expertise with their network of users, establish a support network for the power users to escalate questions/issues, and work to disseminate SAP knowledge from the subject matter experts to the business.
My question to you:
Thanks in advance!
SAP Business Sustainability Supervisor