0 Replies Latest reply on May 20, 2014 11:55 AM by Robert Thiele

    ECM for SAP SIG @ASUG Sapphire 2014, Customer Engagement Sessions & Networking Opportunities

    Robert Thiele
    Visibility: Open to anyone

      Here a quick overview of relevant sessions & networking opportunities at ASUG Sapphire 2014 addressing Customer Engagement topics:

       

      Preconference MONDAY June 2nd:

      - Utilities Industry Day, sponsored by OpenText. Puget Sound Energy is presenting their SAP & OpenText project (at 2:30pm)

      - SAP Utilities Dinner: OpenText is sponsoring

      Let us know what you are interested in and we are happy to make introductions to other customers and point out sessions of interest!

       

      ASUG SAPPHIRE CONFERENCE:

      EVERY DAY at noon - informal meeting at OpenText booth to go to lunch together and network!

       

      3 June – 12:00 – 12:20 (Demo Theater)

      Increase the Effectiveness of Sales and Service (Document Presentment and Digital Asset Mgt. CRM Demo, hybris)


      3 June – 02:00 – 02:45 T-Mobile Micro Forum Discussion. Topic: Topic: Customer Engagement with SAP CRM, HANA, Digital Asset Mgt., Document Presentment.

       

      4 June – 08:30 - 10:00 DTE Energy Reference Round Table. Topic: Document Presentment. Private, interactive session to answer YOUR questions. Contact SAP or OpenText to participate


      4 June – 01:45 - 02:45 Education Session #3607 DTE Energy Transforms Customer Service and Communication. Topic: Document Presentment.


      4 June - 04:15- 05:15 Education Session #1209 Reinventing the Customer Experience at T-Mobile. Topic: Customer Engagement with SAP CRM, HANA, Digital Asset Mgt., Document Presentment.


      5 June – 12:00 – 13:30 T-Mobile Reference Round Table. Topic: Customer Engagement with SAP CRM, HANA, Digital Asset Mgt., Document Presentment. Private, interactive session to answer YOUR questions. Contact SAP or OpenText to participate.


      5 June - 01:00 - 01:45 DTE Energy Micro Forum discussion. Topic: Document Presentment.