0 Replies Latest reply on Apr 17, 2014 3:30 PM by Murugappan Solaiappan

    Online W2 Functionality Issues

    Murugappan Solaiappan
    Visibility: Open to anyone

      Online W2 Functionality Issues

       

      Issue 1 - US online W2 not showing instruction page on employee copy

      Issue 2 - Online W2 Clusters not updated for terminated employees

       

      Contacted SAP through SAP Max attention team and received response " SAP has validated that neither of the above requirements will be addressed via SAP standard Software due to a lack of demand for these functionalists.

       

      Issue 1 - US online W2 not showing instruction page on employee copy

       

      SAP response : SAP would not provide a long-term, sustainable solution for us given the annual regulatory changes required for the W2 layout

       

      Issue 2 - Online W2 Clusters not updated for terminated employees

       

      SAP response :


      • Core modification: this approach would provide a modification to the core code in landscape. With this approach, any notes or patches released by the SAP Standard solution would overwrite the customization. SAP Support would not be provided for this solution.
      • Copy: as an alternative to the core modification, SAP could provide a copy of the code base in  landscape. However, any notes or patches released by the SAP Standard solution would still overwrite the customization. SAP Support would not be included for this solution.

       

      Any customer facing the same issue. Please raise your concern in this email thread.