1 Reply Latest reply on Sep 27, 2012 8:41 PM by Mark Schemmel

    Help.  Our HP QC system is down with an error code of 10061 Connection refused.

    Mark Schemmel

      Our HP QC application stopped working yesterday.  Looking on the HP Server, I see that the HP QC service is opening but won't open.  We have stopped and started the server but it won't open and the service is still openning.

       

      Has anyone seen this before?  Or have any suggestions?

       

      Detail of issue:

      Error Code 10061: Connection refused
      Background: The server you are attempting to access has refused the connection with the gateway. This usually results from trying to
      connect to a service that is inactive on the server.

       

      Looking in the log files I see a couple of errors.  One of which talks about exceeding the user quota for a specific HP project.  It shows the quota as being "1".   Not what I expected but I could change it if the site QC admin tool was available to me.

       

      Any or all help is appreciated,

      Mark Schemmel