we are looking for ways to use work centers for business users such that a business user will only see the SAP functionalities on the basis of roles assigned to their id. Do you know if this is possible at all in Solution Manager? I vaguely remember seeing a ASUG presentation early this year but I cannot find that presentation any longer. Any input is appreciated.
Yes - you can use Work Center functionality very much to your business users as you use it for your SAP team.
The configuration and setup is the same, the difference is in the user authorization and BP creation roles.
We did a presentation on utilizing Sol Man exclusively for Business users - send me a note, I will be happy to share it with you.