It is typical for Pharmaceutical Companies to have Part 11 Compliance extended to Change Control Systems too, especially if the Scope Change impacts a GxP relevant process.
SAP Solution Manager's Change Request Management (ChaRM) functionality is ITIL Compliant and has robust functionalities to support a comprehensive Change Control Process together with decent workflow features and abilities to integrate tranpsort logistics of SAP Systems.
However, while Digital Signatures feature does exist for documents approval in SAP Solution Manager (SolMan), the Part 11 Compliant Digital Signatures feature is not delivered out of the box for ChaRM related Approvals and Status Changes for the following Transaction Types:
Pharmaceutical Companies sometimes end up not using/implementing SolMan ChaRM because of the lack of Part 11 Compliant Digital Signatures functionalities for ChaRM.
Through Creative Configurations, the above mentioned pain point can very easily be alleviated by introducing the functionality for "Part 11 Compliant Digital Signatures feature for ChaRM related Approvals and Status Changes" .
To know more about "Part 11 Compliant Digital Signatures feature for ChaRM related Approvals and Status Changes" please see attached Solution Brief and should you wish to know more, kindly send us an e-mail and we can chat.