10 Replies Latest reply on Oct 14, 2008 2:06 PM by Sarah Schagelin

    SAP Business One Menu in Microsoft Outlook Disappearing

    Sarah Schagelin

      Hello,

       

      We are encountering a problem with the SAP Business One Menu disappearing in Microsoft Outlook 2003.  The installation went fine and e-mails were linking great, but one by one over the past month or so computers running Microsoft Office 2003 have been losing the SAP B1 menu and the ability to link e-mails.  We tried running the OIStandAlone.exe which worked some of the time and if not removed and re-registered the Add-on which also worked some of the time.  The remaining times we have had to completely uninstall SAP and all Add-ons and manually clean out the registry. 

       

      Any better solutions out there?  Any help would be greatly appreciated!!

       

      Thank you,
      Sarah