Has anyone implemented or is currently implementing Solution Manager 4.0? If yes, do you have a project plan you can share and your implementation strategy.
I am also looking for how an upgrade project would be managed, e.g. Implementation plan.
Debbi Gertz, Lanxess Corporation, 412-809-3725
There is a Solution Manager (Community of Interest) Forum here:
Perhaps you could pose the question there?
I missed the last webcast, but there is activity around this topic.
We have been using Solution Manager for 3 yrs now and are on 4.0 Please send me an e-mail at firstname.lastname@example.org or call me at 646-232-5487.
We have implemented Sol Man for project implementations, Service Desk, Change Mgmt and systems monitoring.
Are any of you using Solution Manager - Service Desk for your entire Help Desk solution or are you using it for just SAP issues?