1 Reply Latest reply on Mar 16, 2006 6:58 PM by Idit Frydman Saguey

    Approval templates and quote updates

    Carly Goldstein

      I have discovered something that, according to my integrator, SAP does not consider a "bug" and has no plans to change it.  Further, the integrator has no idea how to affect any sort of change.  I'm hoping that someone out in the community has run into the same problem and found a work-around.

      Using approvals, my sales users have to obtain mgmt approval for sales quotations over a certain dollar amount. However, if a user creates a quotation, say for quantity 1 of something that does not exceed the threshold, then goes in and updates it with a higher quantity that does exceed it, the updated quote does not trigger the approval template. The approval is only triggered on "new" quotations.

      I discovered this quite by accident. Does anyone have any ideas on how to fix this?

      -Carly