An excerpt from SCN Business Innovation space.
According to a 2013 Strategy&/Katzenbach Center survey of global senior executives on culture and change management, the success rate of major change initiatives is only 54 percent. This is far too low. The costs are high when change efforts go wrong—not only financially but in confusion, lost opportunity, wasted resources, and diminished morale.
The following list of 10 guiding principles for change can help you navigate the treacherous shoals of transformation in a systematic way.
- Lead with the culture
- Start at the top
- Involve every layer
- Make the rational and emotional case together
- Act your way into new thinking
- Engage, engage, engage
- Lead outside the lines
- Leverage formal solutions
- Leverage informal solutions
- Assess and adapt