Global Customer Kickoff SAP for Utilities (CRM & IS--U) recording and Slides -- Customer Connection

Version 1

    Recording Slides attached.


    We would like to invite you to an introductory kickoff call for the SAP Customer Connection project for SAP for Utilities (IS-U & CRM) 2019.


    * Project timeline and scope

    * Introduction to the SAP Customer Connection program

    * How to participate: process and tools

    Feedback from SAP customers is essential to improve solutions in productive use. SAP runs the Customer Connection program to gather and process this feedback.

    Customer Connection works in projects with a fixed product scope and timeline. In these projects, SAP customers collect improvement requests for SAP products in mainstream maintenance. The SAP team will consider requests with a minimum of 5 supporting (voting) customers, and deliver accepted requests via SAP Notes and Support Packages.

    This project is a great opportunity for you to influence development at SAP, and to request functionality which you have been waiting for.