11200 - Terumo BCT's SAP Persona Success Story

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    11200 - Terumo BCT's SAP Persona Success Story - Discover how Terumo BCT utilized SAP Personas to improve user experience (UX) for their users resulting in 100% user adoption, 70% increased user productivity, minimal investment in training of existing users and onboarding of new users. Learn about Terumo BCT's journey including challenges faced, lessons learned and  future roadmap for Personas. - Monisha Obrecht, TerumoBCT; Santhosh Penchala, TerumoBCT