Superusers: From Zero to Hero

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    Superusers: From Zero to Hero - Most of us know that a major system implementation or transformation can’t be driven solely by IT. It must have the support and backing of the business. However, the business — already slammed and “lean” in their assessment — is hesitant to invest time and resources in the project, creating a challenging situation. Our journey provides lessons learned that may help others understand that a business investment up-front will likely result in SAP project success. - Tammie Pinkston, TracePoint Consulting; Jaime Witte, Patterson Companies