6610 - Proactive Monitoring for Sales Order Problems

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    WD6610: Proactive Monitoring for Sales Order Problems - Learn how Graybar front line personnel use the new transaction code VA06 to identify and monitor sales orders that are open, late, incomplete, blocked, undelivered, and more. This transaction code gives customer service and sales people the ability to quickly identify and remedy sales order related problems, both at the header and line item level, before they affect customers. The session will discuss where the transaction code functions well as-delivered, as well as customizations Graybar made to better focus on potential problems. - Michael DeDominic, Graybar Electric Co Inc.; Graham Pagano, Graybar Electric Co Inc.