8823 - MSU’s Journey from Classic UX to SAP Fiori on SAP Enterprise Portal 7.5

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    UX8823: MSU’s Journey from Classic UX to SAP Fiori on SAP Enterprise Portal 7.5 - MSU started with a formal usability study to baseline user satisfaction, and designed requirements with a focus on improving usability and user satisfaction. It implemented features to enhance the user experience by delivering deep linking and bookmarking, removing duplicate tiles, dynamically hiding group tiles, providing context-sensitive help, and offering cross-app navigation. It also delivered a self-service accessibility component, integration with Google Analytics, and a soft launch of the portal upgrade to manage change. - Jerry Fust, Michigan State University; Ketan Gohil, Karma Automotive LLC