6987 - Boosting Business Performance with Automation and Love-at-First-Sight User Experience

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    SME6987: Boosting Business Performance with Automation and Love-at-First-Sight User Experience - During periods of rapid growth, competing priorities and an ever increasing volume of business can make it difficult to deliver consistent, high-quality output on a timely basis. Business process automation and user experience (UX) are key drivers to change the tide around and thereby enable business units to do more with less. This presentation showcases how FreshDirect is implementing process automation in procure-to-pay and vendor management areas and how thoughtful UX directly benefits business. - Rahul Mehta, Incture Technologies; Nitin Chaudhary, FreshDirect LLC