8436 - Rubber Meets the Road: A Case Study on Preparation, Training, and Support

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    SUP8436: Rubber Meets the Road: A Case Study on Preparation, Training, and Support - Perrigo Company plc was challenged with implementing SAP software to more than 400 global users. Learn how the IT and services training team applied a blended learning approach to support the go-live from both a business process perspective and a technical perspective. This session explores how Perrigo designed the training program using standardized templates, developed work instructions and simulations using uPerform, and delivered content with the help of super users and subject matter experts. - Jason Hess, L Perrigo