8062 - Keys to Success When Outsourcing to an Offshore SAP Partner for Support

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    SUP8062: Keys to Success When Outsourcing to an Offshore SAP Partner for Support - Your organization made a significant investment in SAP software and is now live in production. If you decide to leverage an offshore partner to support your SAP environment, how do you ensure success? Challenges include implementing strategies and procedures for security and user access, system monitoring, performance management, application maintenance, implementing enhancements, and change management. What are the compelling drivers for outsourcing and what are some of the pitfalls to consider? - Daniel Dobson, 99 Cents Only Stores