7229 - Establishing a Center of Excellence at Louisiana-Pacific Corporation

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    SUP7229: Establishing a Center of Excellence at Louisiana-Pacific Corporation - Louisiana-Pacific Corporation (LP) went live with SAP software in 2014 and quickly established a Center of Excellence (CoE) to provide all the necessary support and training for the SAP application and its users. Over the next three years, the CoE structure and scope of responsibilities were adjusted to better align with business needs and long-term support objectives. This overview  outlines LP’s approach, lessons learned, and perspectives on what it takes to establish an effective CoE. - Jeffrey Yelle, Louisiana-Pacific