8175 - Ford Drives Supplier Quality Performance Globally Using SAP Quality Issue Management

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    PLM8175: Ford Drives Supplier Quality Performance Globally Using SAP Quality Issue Management - Ford utilizes the SAP Quality Issue Management (SAP QIM) application as a global solution. It is used to manage both internal and external supplier quality. It has the ability to initiate a quality issue, prevent order allocations, send notifications, and have multiple users respond to activities regarding the quality issue. Ford created two main quality issue types within SAP QIM (utilizing 8D with root cause analysis or no 8D). The solution allows supplier access through the Covisint Supplier Portal to complete activities. - Carl Dunlap, Quality Management Solutions, Inc.; Linda Vance, Ford Motor Company