7974 - Retail Digital Transformation: Trends, Opportunities, and Real Experiences

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    RET7974: Retail Digital Transformation: Trends, Opportunities, and Real Experiences - The retail industry is one of the most impacted by digital transformation. What are the latest trends and impacts on retail business today? How can these be addressed to give maximum return while enabling the business? This session explores the latest ideas in retail, focusing on how they impact omnichannel business and how barriers currently inhibiting growth can be removed. Real examples will show how two companies are using machine learning, Big Data, and the Internet of Things to digitally transform business. - David Roberts, SAP; Deena Lawrence, SAP; Ugo Orsi, Loblaw Companies Ltd