8255 - How Interpublic Group Leverages SAP User Experience Technologies to Modernize User Access

Version 2

    BITI8255: How Interpublic Group Leverages SAP User Experience Technologies to Modernize User Access - This presentation explains how the Interpublic Group of Companies, Inc. (IPG) designed and implemented its user access strategy, with the goals of improving user experience, increasing user satisfaction, and reducing support and training costs. Additional topics include business case development; the project roles of business users and user experience designers; Agile implementation methodology; use of supporting tools; support across devices; and ways to measure the success of the implementation. - Orhan Ozalp, Interpublic Group of Companies; Anna Leader, Interpublic Group of Companies