6253: Zurich’s BI User Adoption Success Framework

Version 1

    6253: Zurich’s BI User Adoption Success Framework - Since 2012, Zurich Insurance has revived its internal BOE environment and re-ignited business user productivity by executing an integrated series of user adoption initiatives built on pillars of training, coaching, and support, designed around and supported by SAP’s Knowledge Acceleration.This session provides a practical overview of this framework and details regarding SAP Education products that can help other customers successfully drive their own user adoption efforts for improved ROI. - Cary Samulka, SAP America,Inc.; Chitrang CULL, Zurich Insurance NA