Getting More Value from Your SAP Support Investment: 12-Episode Webcast Series
“Everything you always wanted (and need) to know about your SAP Support but did not know who to ask.”
ASUG and SAP are both very committed to helping SAP customers drive maximum benefit from their investments in SAP Support. As such, we are pleased to invite you to this twelve-episode webcast series beginning July 14.
In this series, you will receive insights from SAP experts on how to leverage the services and tools available through your support investment in SAP to enhance your current landscapes and optimize your upcoming projects. We’ll show you how to tap into the resources available to you today for advancing business and technical enablement of your end-to-end operations.
We’ll break down the “Top 10” ways to get the most out of your current investment. So drop by for this virtual Lunch-and-Learn series, and learn how to best unlock the value of SAP Support.
What’s in SAP Solution Manager 7.2 and Creating a Business Case
This session will identify metrics you might use in creating your SAP Solution Manager business case and help you translate them into monetary value. With many new features appearing in SAP Solution Manager 7.2 you will learn: How to explain the business benefit and be able to estimate potential value, the key value drivers that might be used in an SAP Solution Manager business case, and possible “quick-win” methods to engage with SAP Enterprise Support.
Oliver Hid Arida, SAP