Online and mobile technologies have dramatically impacted the B2C world and now these changes are increasingly affecting B2B commerce in the wholesale distribution industry. B2B customers are demanding more self-service tools and 24/7 access, and distributors must embrace these online channels too in order to grow their bottom line and meet their customers’ needs. Join us for this webinar and learn how to sell online and meet the demands of the B2B buyer while building customer loyalty. You will also learn the benefits of using SAP Business One to power your web presence and connect pricing, payments, inventory, customers, orders and more. In less than an hour, we will cover: B2B eCommerce for wholesalers/distributors, B2B buyer demands in 2015 and beyond, how to improve customer service with an online order entry portal, the role of smartphones/tablets and mobility and the benefits of selling online with an integrated eCommerce solution.
Ryan Burnham, k-eCommerce
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