Preparing Solution Manager 7.1 for Change Request Management (Charm) -- Webcast Recording and Slides

Version 1

    Preparing Solution Manager 7.1 for operations by performing the appropriate system set-up is essential to the successful implementation of the Change Release Management functionality (Charm). This presentation will cover all of the basic and advanced steps that must be executed in the Solution Manager before implementing the functional aspects of Change Request Management (Charm).

    Craig Brown & Edmond Valencia, Department of the Interior