ASUG Webcast: SAP Solution manager - SAP Education's Training and Certification Offerings to Facilitate Technical Support of Your SAP Solutions -- Webcast Recording, Slides, and Q&A

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Created by Danny Pancratz on Oct 23, 2012 2:26 PM. Last modified by Danny Pancratz on Oct 23, 2012 2:26 PM.

    The recording and slides are attached to the bottom of this virtual document.

    SAP Solution manager - SAP Education's Training and Certification Offerings to Facilitate Technical Support of Your SAP Solutions

    Take advantage of another great educational opportunity included in your membership benefits, and join the ASUG Business Intelligence Community, Services and Support Community, and Documentation and Training SIG for this ASUG webcast.

     

    Agenda:

     

    -Supporting the quality of SAP's ecosystem with SAP Education
    -Updates on SAP Solution Manager Training Curriculum
    -The value of working with certified resources
    -Related Certifications

     

    Speakers:

     

    Lori Williams, SAP
    Haythem Oueslati, SAP

    Jose Martinez, SAP


     

    Q&A

     

    Q: When will SM200 be updated to SolMan 7.1?

    A: This link shows it is already available for 7.1https://training.sap.com/us/en/course/sm200-it-service-management-configuration-classroom-010-g-en/

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    Q: Are SA P Workforce Performance Builder, SAP TAO and SAP TDMS come with SolMan ?

    A: TAO and TDMS are separate licenses - please contact your account rep.

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    Q: Which of the courses described covers the setup/config/maintenance of operational dashboards within SolMgr 7.1?

    A: Not sure which course but how to set up is available for free at service.sap.com/rkt-solman

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    Q: How can we find the cost of these courses?

    A: Go to training.sap.com and search for the course.  Click on the hyperlinks and it will tell you cost of training

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    Q: is there anything on service market or else where that provides more of what solman offers specific to solution documenation functionalities?

    A: check out the SolMan SCN Space at http://scn.sap.com/community/it-management/alm/solution-manager

    A: Also check out service.sap.com/rkt-solman