Comprehensive Monitoring with SAP Solution Manager 7.1 -- July 11, 2012 -- Webcast Recording & Slides

Version 1

    Thank you to our presenter, Jon Friesen. The recording and slides are attached to the bottom of this virtual document.

    ASUG Webcast: Comprehensive Monitoring with SAP Solution Manager 7.1

    Start Date:7/11/2012
    Start Time:12:00 PM CT / 1:00 PM ET / 10:00 AM PT / 11:00 AM MT
    End Date:7/11/2012
    End Time:1:00 PM CT / 2:00 PM ET / 11:00 AM PT / 12:00 PM MT
    Take advantage of another great educational opportunity included in your membership benefits, and join the ASUG Solution Manager, Application Lifecycle Management, and Run SAP Like a Factory Community for this webcast with Jon Friesen from Monocle Systems.


    Spot problems before your users do. As SAP’s suite of monitoring tools has grown, so have confusion and misinformation about how to best monitor the SAP system and its applications. This presentation will shed light on the new monitoring capabilities of SAP Solution Manager 7.1, including technical monitoring and end-user experience monitoring, and contrast them with business process monitoring and legacy CCMS capabilities. It will explain the technical relationship of SolMan's monitoring infrastructure with E2E diagnostics, and how these tools should be positioned to Basis administrators, business process owners, and IT management. Finally, the presenter will recommend some best practices to ensure that your monitoring efforts are successful.
    Speaker: Jon Friesen, Monocle Systems


    Jon Friesen has been a Basis consultant and ABAP programmer since 1995. With a decade of experience in the hosting industry, Jon has specialized in large-scale system management scenarios involving landscapes of hundreds of systems, including CUA, CCMS monitoring, output management, and Solution Manager scenarios. Jon is Chief Technologist of Monocle Systems, delivering Solution Manager functionality as a managed service offering, supporting the automation of hosting operations, and offering custom enhancements to SAP Solution Manager 7.1
    Most of these questions were addressed verbally during the webcast.
    Q: what does CCMS stand for?
    Q: How multiple solmans can monitor one system?
    Q: End-user experience monitoring - how does it compare with KNOA?
    Q: Is end-user experience monitoring available for mobile clients (Apple IOS) using Syclo?
    Q: Does it have the same resubmit functionality for failed transactions as AIF?
    Q: What is the SP level that we need to get to in SolMan 7.1 to take advantage of the functionalities?
    Q: Business Process Monitoring does it capture the use of the users as well, as allow these robot scripts you mentioned.
    Q: PI 7.10 supported as well?
    Q: will ccms monitoring be obsolete in the future? which monitoring we should invest now, ccms or technical monitoring/
    Q: can we monitor connect to Solman through mobile device ?
    Q: The Dashboards you talked about - are they run off the SAP portal or SolMan?
    Q: How does LoadRunner fit into the system monitoring via SolMan
    Q: How about OS level monitoring? Do 7.1 support that?
    Q: There is a dependency between SLD and Solman versions right?
    Q: Is it possible to monitor POS/DM with SolMan?
    Q: What is the latest SP level available for ChaRM?
    A: SP5 is the latest. Most are on SP4
    Q: Is there any reason to use third-party tool for monitoring SAP such as HP openview?
    Q: Is there a one place we can go to find the technical requirements for monitored systems? 
    Q: Can we use Diagnostics Agents for Monitoring instead of CCMS Agents?
    A: Yes.
    Q: Do you have documented any FAQs or known issues as far as SolMan 7.1 monitoring is concern?