The approach to equally effective and efficient application management and solution operation can be summed up with the motto Run SAP like a Factory. Run SAP like a Factory, through SAP Solution Manager, is SAP´s approach to operating SAP Solutions. In the process, the SAP Solution Manager creates a central Operations Control Center that provides all the important status and runtime information on the most important business processes, their critical interfaces and the underlying software components.
Major focus areas:
- Business Process Operations
- Application Operations
- Maintenance Optimization
Using Run SAP like a Factory, you can perform the following tasks:
- Monitor components of the end-to-end processes to ensure that they are available and stay available for all your critical processes.
- Manage business process exceptions in solutions wherever they may occur.
- Rapidly identify the root cause of a problem, and restore service if any interface or component fails.
- Integrate all providers in an Operations Control Center for 24 x 7 Mission Critical Support.