Excerpt from the book SAP SuccessFactors Learning: The Comprehensive Guide by Joelle Smith, Alan Yang, and Alex Churin. Used with permission of SAP PRESS. All rights reserved.


Learn why moving existing course materials to SuccessFactors Learning isn't as easy as you might think.



One subproject that occurs during an SAP SuccessFactors Learning implementation is the migration of e-learning content such as web-based courses.


Unfortunately, this task is often overlooked when it comes to allocating time to move and test all the courses—a lapse that negatively impacts implementation/migration timelines. The assumption often is that content compatibility within a legacy LMS guarantees a hassle-free move to SAP SuccessFactors Learning. Unfortunately, the way SCORM has been implemented over the years is not as universal as it should be. Compatibility issues can arise when testing e-learning courses after importing them into SAP SuccessFactors Learning.


Testing migrated courses is vital for a successful migration. Testing e-learning modules is incredibly time consuming, especially for training that relies on exams and requires negative testing. Negative testing ensures that failures are tested along with completions and requires additional time and/or resources. Under most scenarios, the courses should be checked for launch, bookmarking (if applicable), and completion (with potential assessment). Keep in mind that some courses might not have exam/quiz solution keys readily available or have the ability to skip ahead within the course to get to completion, adding more time to the testing effort.


Content tends to accumulate over the years in any training organization. Some courses get updated annually, while others might sit in the LMS for a decade untouched. Troubleshooting content issues could take significant time, especially if the software tools or vendors used to create the content are no longer available. Content migration serves as a great opportunity to catalog your existing content library, identify content owners, and perform some maintenance, archiving retired or unused materials.


Most SAP SuccessFactors Learning customers are opting for the content-as-a-service model of iContent as their content hosting solution. This is not the only option, but it is the easiest by far. Hosting content with another vendor or internally on corporate servers requires additional setup steps, which increases deployment times and adds maintenance costs.


To minimize exposure, some customers chose to host their content behind a VPN layer. This requires the content hosting to be done internally, and steps to allow SCORM to work across domains have to be taken. Allow extra time for testing in these scenarios, as they tend to be more complicated.


Paying for the iContent premium service is worth a consideration for clients with more than 100 courses. iContent experts will help you upload, set up, and test all legacy content. It is possible to migrate the content with the standard iContent subscription as well, but it is important to make sure that appropriate resources are available to support the migration and that adequate time is allocated for content troubleshooting.


The training department should review governance policies for course creation to accommodate the new SAP SuccessFactors Learning system during the implementation. This typically involves updating documents as they relate to SCORM publishing options and references to the content player or SAP SuccessFactors Learning.


We hope this blog has given you a better understanding of how to move e-learning modules from a legacy LMS into SAP SuccessFactors Learning.


Excerpt from the book SAP SuccessFactors Learning: The Comprehensive Guide by Joelle Smith, Alan Yang, and Alex Churin. Used with permission of SAP PRESS. All rights reserved.

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