Did you know you can take advantage of SAP ongoing releases of Customer Connection Notes and Support Packages that will help address product fixes and improvements?

Don’t miss out on the opportunity to take advantage of improvements made to SAP products in mainstream maintenance for Customer Relationship Management

 

Here is the list of improvements delivered this year within the framework of SAP Customer Connection

 

Improvement
  ID on Customer Influence site
Improvement
  Title
Download Link for related SAP
  Note/Help document
Release date
D6769Rich
  Text Editor functionality in Notes of CRM transactions
EhP4 for SAP CRM 7.0 SP05 EhP3
  for SAP CRM 7.0 SP13
14-Feb-2017
D9280Service
  request: Provide versioning for "Decision based checklists"
239209113-Feb-2017
D9336WebUI
  enhancement: Screenshots copy & paste
Available
  with EHP04 for SAP CRM 7.0 SP05, and with EHP03 for SAP CRM 7.0 SP13
8-Feb-2017
D9406Ability
  to select which attachments are copied into a follow-up e-mail.
226875211-Jan-2017
D9159Call
  List generation from Web UI and Call List Split functionality in Web UI
  Maintenance Screen*
232143910-Feb-2017
D9163Rich
  Text for Long Text - follow-up requirements
Available
  with EHP04 for SAP CRM 7.0 SP05, and with EHP03 for SAP CRM 7.0 SP13
8-Feb-2017
D9458Web
  UI - Table Excel Export - Format of columns based on data type*
231001916-Jan-2017
D9012Enable
  to display systemname and mandant on titlebar of WebUI for all users
213900126-Jan-2017
D46365Phone
  integration for sales employees
See SAP Help document.26-Jan-2017
D5053Rich
  Text for Long Text
Available
  with EHP04 for SAP CRM 7.0 SP05, and with EHP03 for SAP CRM 7.0 SP13
8-Feb-2017
D9200Mail
  form: text elements valid across templates
244448218-Apr-2017
D9269Desktop
  Virtualization systems conflict with Keyboard shortcuts in the SAP CRM WebUI
238512027-Apr-2017
D9298Configuration:
  translate button
233022227-Apr-2017
D9422E-Mail
  templates - Versioning
23493354-Apr-2017
D45903Better
  Community Sharing of Tags
Link to documentation19-Apr-2017
D45923add
  option of allignment in the UI Configuration tool
available for
  the following SPs: •WEBCUIF 748 SP04

 

     (EhP4 SP04) •WEBCUIF 747 SP13

 

     (EhP3 SP13) •WEBCUIF 731 SP18

 

     (EhP2 SP18) •WEBCUIF 701 SP16  (EhP1 SP16)
19-Apr-2017
D46038Ability
  to easily search outbound emails building off SOST
244537819-Apr-2017
D46066Omnifilter
  also for tree views (table views already available)
232271919-Apr-2017
D46520Dynamic
  Dropdown field for the Forward button in the agent-inbox
243402019-Apr-2017
D46794Performance
  in Interaction Center Email Component / Enable AJAX
244361719-Apr-2017
D46883Automatically
  adjust user personalization with addition/deletion of components to
  configuration
204542119-Apr-2017
D47111Full
  name instead of user id if ticket is locked by another user
244893419-Apr-2017
D47202Improve
  UX (use experience) by reducing the number of clicks when using pre filled
  templates
234871619-Apr-2017
D3889Enhancements
  for the ERP integration via CRM UI Layer-Enable credit card support for ERP
  orders
178604, 178599924-Apr-2017
D9095Date
  field search parameters - allow dynamic definitions like Next 30 days
24197284-May-2017
D47058ERMS
  Push: enable dynamic determination of CMS
246529330-May-2017
D46081In
  Interaction History result view field "Channel" and
  "Direction" should be available
247274630-May-2017
D46091Add
  multiple target groups to a campaign with one click
24797609-Jun-2017
D46589Marketing:
  Campaign: Marketing contact list
248267319-Jun-2017
D9199Overview
  pages: enable button configuration without enhancement
241788512-Jun-2017
D6775Autocomplete/type
  ahead feature for account search
236616319-Jul-2017
D45967bring
  the IC notification feature to crm roles
249819714-Jul-2017
D46588External
  RSS Service Provider integration to CRM UI
24915126-Jul-2017
D9450Free
  Text Search for Customer/Products/Equipments in Interaction Center
234242921-Jul-2017
D46369Interaction
  Center - provide fuzzy search for Account Ident. like Utilities HANA Free
  Text Search
234242921-Jul-2017
D46203Note
  2340821: changes shall be also available for complaints and service orders,
  not only for ITSM
244873527-Jul-2017
D46967SAP
  CRM Darstellung und Export der Marketing-Attribut Werte
250316927-Jul-2017

 

SAP Customer Connection works in projects with a fixed product scope and timeline. In these projects, SAP customers collect improvement requests for SAP products in mainstream maintenance. The SAP team will consider requests with a minimum of 5 supporting (voting) customers, and deliver accepted requests via SAP Notes and Support Packages.

To learn more about the program, please visit our collaboration site: Customer Influence.