Throughout 2018, our ONE.Source curriculum will explore monthly themes from across all perspectives of the SAP Business One ecosystem: Customers, Partners, SAP themselves, as well as our Community Evangelist.
In May, we will explore the topic of Customer Relationship Management (CRM). We'll revisit the CRM features in SAP Business One and look at the changes introduced since version 9.3 and how you can boost your customer engagement using SAP Business One's CRM and Service capabilities.
This post will serve as your curriculum overview and a working document to track all our activities around this topic. Bookmark this page or check back for updates along the way.
We'll kick off the month with an introductory blog from our subject matter expert and community evangelist, Richard Duffy.
Expect this on the first Monday of the month.
On the first Thursday of the month, join Richard for a live "Ask the Expert"& Best Practiceswebcast.
While this curriculum is primarily facilitated through a monthly webcast series, you can also expect regular blogs, videos, and (most importantly) community discussions on this topic. Visit the ONE.Source Activity feed to stay up-to-date on the latest, follow us on Linkedin or Twitter, or join our Facebook group.